Visitor policies

At the CMC, visits are strictly regulated in order to guarantee the quality of care and respect patient rest.

Only patients who have received permission from the doctor may receive visits during their hospitalization. Children under 6 are not allowed as visitors. Visitors must comply strictly with the rules in force at the CMC and not disturb the tranquility of the premises or the work of nursing staff. All visitors must be registered at reception upon arrival.

For authorized persons, the visiting hours are as follows:

  • Morning : 6 – 7
  • Afternoon : 12 – 14
  • Evening : 16 – 19

Anyone with flu-like symptoms (fever, chills), diarrhea, vomiting, or a contagious infection is not allowed to visit sick people. We ask everyone to be vigilant and cooperative.

Smoking is not permitted anywhere on the CMC premises.

Maternity visit

The birth of a child is always a moment of intense happiness for family and loved ones. Remember, however, that in the days following childbirth, mother and baby need peace and rest.

Maternity visits are limited to 2 people at the same time. We ask visitors not to disturb the serenity of the place, in particular by the use of electronic devices

For obvious reasons of hygiene and health, any sick visitor will be refused entry to the maternity ward.

We also ask visitors to leave the room when staff are caring for the baby or mom.

Chambre d'hospitalisation à 6 lits au Centre Medical de la Communauté, Lubumbashi.

Hospitalization visit

Hospitalized patients can receive visits from their relatives if they have received prior authorization from the responsible doctor.

The number of visitors is limited to ensure the tranquility of the patient, but also that of his room neighbors. Visitors are not allowed to eat or drink in the patient's room. We also ask visitors not to use the bathroom reserved for patients. Visitors can use the restroom located in the waiting room at the entrance to the CMC.

Intensive care visit

Access by external visitors to intensive care patients is in principle prohibited, unless the doctor in charge has dispensed with it. This exemption is granted on a case-by-case basis, under strict conditions.

Emergency room visit

Visitors may not in any case visit a patient who is in the emergency room.

Good practices and hygiene

To limit the risk of infection, we ask all patients, visitors and caregivers to disinfect their hands with an antibacterial gel before entering the rooms. Distributors are available throughout the CMC. Apply a dollop of gel to the palm of your hands, rub in and allow to air dry. You don’t need to rinse with water.

We ask visitors not to sit on hospital beds, but to use the chairs provided.

Anyone with flu-like symptoms (fever, chills), diarrhea, vomiting, or a contagious infection is not allowed to visit sick people. We ask everyone to be vigilant and cooperative.

In the heart of Lubumbashi, the CMC (Centre Médical de la Communauté) has more than 20 years of experience in patient care. Our strengths: the quality of care, state-of-the-art equipment, modern infrastructures and procedures in line with international standards.

Nous Contacter

The CMC is a member of Groupe Forrest International.

4 Av. Nyanza Q. industriel, Lubumbashi.
+243 997 030 789 / +243 840 890 997

Centre Médical de la Communauté 2020 Tous droits réservés©

Urgence Médicale ?

Pour toutes urgences médicales, Appelez les Urgences ou l’Ambulance aux numéros ci-après: 

+243 840 89 0999 | +243 999 99 9112